As the KSoC Digital Operations team moves into the final preparation stages for the school’s move to the Price Computer & Engineering Building. Ticket response times will increase; we will continue to respond, and work on your request(s). However, delays can happen. Thank you for your patience and understanding.
Read MoreThe (very old) NetApp system which served the department scratch space (/uusoc/scratch/{res,users,classes}) has developed severe hardware issues. Since the machine is no longer under service, we have no options for repair. What data was there, is gone and will not be recovered. (It was scratch space, after all…) We are currently working on a new […]
Read MoreThe NetApp File Server will be undergoing maintenance which requires some downtime. Currently this is scheduled for Friday, August 14 at 11:00-12:00, for the outside vendor to perform the needed actions. The actual downtime will likely be far less than one hour, but we are slotting out the entire hour for unseen circumstances. When the […]
Read MoreLow level administration needs to be run on our VMWare systems, which will require a short downtime. We are planning on 17:00-19:00 on Friday, May 29th, though it will likely not take more than a few minutes for this process to be completed. The services affected will be the Users Web pages, the Mailman mailing […]
Read MoreThe previously scheduled downtime for Dec. 16th, has been moved to December 18th, 19:00. Users should plan on a loss of all networking for approximately 15-30 minutes, as the primary router is swapped out.
Read MoreDowntime Cancelled The previously scheduled downtime on December 16th has been cancelled. A new notification will be put in place when the network changes are re-scheduled.
Read MoreThere will be a small downtime on network services to some of our core servers on Friday, 24th October, at 17:00 for a hardware change on a backbone switch. Unfortunately, this is on a time crunch, which leads to the short notice. The downtime should be approximately 15 minutes.
Read MoreDo to a rather nasty bug in the complicated system that is Umail, email to support@cs was not being handled correctly and failed to deliver. The issue has finally been found and resolved. Email to support@cs will issue an auto-reply, pointing to the new ticketing service (Service Now) at https://support.cs.utah.edu/help The URL should be used […]
Read MoreThe old DNS servers at KSoC (155.98.64.70, 155.96.64.71) will be decommissioned on Halloween, October 31st. All KSoC DNS has been moved to the campus AnyCast system, anycast.utah.edu. Self-administrated systems which are using the old DNS servers, will need to change their DNS entry to use 172.20.120.20 before Halloween.
Read MoreThe U Facilities group requires a full power shutdown of the machine room MEB-3555 on September 11, 0730 hours. This power down is needed to replace an upstream circuit, which is causing major problems with tripping circuit breakers in the room. Downtime will (hopefully) be under 30 minutes. The core servers of KSoC will remain […]
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