Do to a rather nasty bug in the complicated system that is Umail, email to support@cs was not being handled correctly and failed to deliver. The issue has finally been found and resolved. Email to support@cs will issue an auto-reply, pointing to the new ticketing service (Service Now) at https://support.cs.utah.edu/help The URL should be used […]
Read MoreThe University Board of Regents mandated all departments to switch all campus Email services to the central campus UMail system two years ago. Though we have had an exception to this migration for this period, our time to transfer Email to campus has come. In order to avoid complications during classes, we are setting this […]
Read MoreThere was an unexpected power loss on the early morning of August 29th, at approximately 01:18. Any computer system not on a UPS, will have been affected by this outage. The problem was quickly dealt with and power was fully restored by 01:20.
Read MoreThe University of Utah IT services suffered a major network and service outage on August 22nd, through the morning of August 23rd. This unfortunately affected the KSoC, dropping our school’s feed to the outside world. As of approximately 08:22 this morning, the network feed to the KSoC was restored. No internal services of the department […]
Read MoreTo provide a unified user experience, as well as keeping costs in control, some SoC provided services will be migrated to University/UIT offered ones in order to comply with directives set by the U’s governing bodies. Starting on Monday, May the 8th at 8am, we will be shutting down printspool.cs.utah.edu and all printing in the […]
Read More